Categories
Blog News

Fired, fearful and fifty. Tips from experience.

If you are 50 plus, this article will be the best investment of your time today. It is raw, uncensored and truly courageous, it’s incredibly well written. Having worked with Mark on his career transition journey – he has come out and said what many fear to say publicly – huge respect Mark Cahalane and continued success on your new journey. – John Fitzgerald MD Harmonics

During my career, my role was made redundant twice. Evidence of how fickle corporate life can be. It’s a horrible and confusing experience. While that’s true for any of us, at a certain life stage it can have a crippling impact if we allow it. For those of us who are part of Generation X, the fear of losing our job can be worse than the reality of actually losing it. In so many instances our role is our identity, and we surely can’t survive without that, or can we?

For many of us, who are in our late forties and early fifties, (and my perspective is a male one), work becomes intrinsically linked to our sense of self. It’s an identity we want to hold on to at all costs.

The fear of loss of status and identity can be the start of an unpleasant and searching inner dialogue. The financial worries, questions of self-worth and shame that can accompany actual redundancy are very real and frequently stark. Your inner and outer landscape can become a deeply lonely place.

Please hang up your identity on the way out.

I well remember the day I was told my role no longer existed. It felt like I was being asked to hang up my outer skin in reception on my way out the door. My old identity was gone in an instant left hanging in the office along with my personal purpose and my plans. My responsive fear almost took on a spectral life form. Shadowing me, my constant unwelcome companion. This was a fear that went to my core along with unhealthy doses of illogical shame. Any recruiter I met could smell fear a mile away.

It is possible to get beyond this and in better shape than you went into it.

Nine thoughts from personal experience on how to shift forwards.

GRIEVE

There’s a process of grief you must go through. Your mind plays tricks. It feels like you are in some sort of organisational space time continuum. You think you ought to be somewhere.  In fact, you have to be precisely nowhere – and at any time you choose.  Irrelevant and lost.  But here is the curious thing.   Adversity can in fact be opportunity in disguise.  You just have to shift your gaze to notice it.  But it follows a period of loss you have to allow take place.

RESPOND DON’T REACT

Over time, I noticed that all my doubts lead to one core question. Will I ever be corporately relevant again and how do I get to be? Passing offices, I would think about how fortunate the people inside were. I asked myself over and over, how do I get into the room again? It turns out that this was the wrong question. The real question, I needed to allow emerge was what do I want to do with my life now? What has meaning and purpose to me, not others, just me! Sure, there was plenty of advice available. Some good, some simply terrible. It sounds like a cliché but the people you think will help you don’t. Those you least expect do. People you don’t even know reach out to you and offer support. A compelling insight came to me early on. “Don’t react, respond”. What does that mean? Well, for me, it meant yes, recognise my financial realities but think through carefully what I really wanted to do. This was a time to listen to that whispering inner voice… that knows us best of all.

LISTEN TO YOUR WHISPERING SOUL

If I were to offer a core insight, it is this. When adversity comes calling, do not keep pushing that inner voice away. Behind your fear is your own inner voice and it’s a great advisor. Your inner essence is the most loving and inspirational voice you will ever hear. Listen to it and give it space. For me, that voice led me back into education. Ultimately, evolving my professional life into new but not totally unrelated areas to my career of origin. My chosen area being team performance coaching, leadership, and stakeholder engagement. I now work with CEO’s and leadership teams across a range of strategic issues and team challenges. It took a while to get here. It started with a pause and time to recalibrate.

TAKE TIME TO PAUSE (IF YOU CAN)

To have any hope of doing this it was incredibly important for me to get out of my own way. To banish the “I should” and “I must” “I can’t” thoughts and fears. Slowing down a little. I took the time to meet someone new and important, myself. Rather than following the impulses of the person I thought I was, I paused to understand who I had become. This is a process that also benefits the leaders and teams I work with today. Even the most senior leaders have fears and very few safe spaces to voice them.

THINK ABOUT WHO YOU ARE

Thinking about my values, my beliefs, my interests, and motivations was highly instructive. As was the time taken to assess my career to date and what I had gotten out of it so far. Not existential questions of happiness. More a practical and honest assessment of my working life so far. The end result was evolution not revolution. I was very fortunate that my former employer paid for coaching. I used those sessions well. In fact, I couldn’t recommend having a challenging coaching relationship highly enough.

STAND ON YOUR OWN TWO FEET

A big lesson for me was the loss of the corporate brand behind me. I know many people choose to go back into almost identical employment post redundancy. The imperative is to leap back into that safe space. I chose not to do this as I didn’t think I wanted to continue on an identical path. I wanted to try my own thing for now. It’s a curious thing to adjust to loosing corporate back up. When you are out on your own you are really out on your own. Corporate identity gone; your calls are no longer going to be automatically returned. So, you have to get over yourself a bit and become a lot braver, at least I did. Braver about how you get to meet people and how you hustle a bit. That was a huge challenge for me.

FIND YOUR PERSONAL FAN CLUB

Surrounding yourself with advocates is also important. Those amazing people who believe in you and will support you through thick and thin. But realistically so, not blindly so. They are the unsung heroes of my experience. They helped me put shape on what I wanted to do. They helped me figure out was there any demand for my coaching and consultancy offer. Mine is a pragmatic and challenging approach to leadership development. Through my experience there is a certain robustness and directness at the core of my offer. Senior industry experience and close relationships with demanding CEOs has given me valuable insight and perspectives. Theirs is a complex world where superlative performance is the expectation. Not everyone welcomes that expectation in a professional relationship.

HOW FOLLOWS WHY

It important to recognise that with grey hairs comes experience, insight, and the courage of your convictions. Maybe you have less to lose. I have been more honest with myself and those around me in the past three years than I have been in the last thirty. In my case, my experience is in the corporate world. I am working with individual and corporate clients who seem to like robust, unencumbered insights. But ones rooted in valuable experience with great companies. That’s the starting point. I had a very clear idea of what I wanted to do. There were strands of my career I wanted to draw together. For me, it was about doing more meaningful work where my experience could be used to help others. I don’t have all the answers by any means. I am on a journey for sure, but at least I know that I am on the right path for me. I have my ‘why’ and in general, the ‘how’ seems to follow.

YES, YOU CAN BE VITAL AGAIN

So, to those of you who see redundancy as the end of the road at 50, or any stage, may I humbly suggest that it’s not. It is possible to become vital and purposeful again. It’s also possible to become a better version of yourself. Assured in who you are, with more depth and experience to offer, but hopefully with the humility to learn from a most unpleasant experience. You just have to be brave enough to listen to yourself and get out of your own way. You may also need the help of a leadership whisperer to help you on your way.

About Mark

Mark Cahalane is an expert in strategic counsel, reputation management, stakeholder engagement, leadership coaching and resolving high performance challenges across leadership teams. At CRH plc, the €29 billion FTSE 100 group, he established and led the Corporate Affairs function and operations. Reporting to the Group Chief Executive and serving on the Group Management Team, he guided the organisation’s engagement with all stakeholders, telling a compelling engagement story to the wider world as part of a focused strategy to drive performance and value creation.

Previously, Mark had established and led the EMEA corporate consultancy practice of Edelman, the world’s largest communications consultancy, across 18 markets.

He has acted as change advisor to Chief Executives and leaders in high profile organisations including Paddy Power, Ryanair, and GE.

Mark has built a track record of high performance and success gained through a deep experience of the unique leadership, strategic and operational challenges which large scale, complex organisations present. He is especially familiar with the multi-dimensional performance lenses through which Chief Executives and Senior Leadership Teams are required to view the organisation in order to deliver strategic execution, performance and growth.

Categories
The Chord Future of Work Podcast

Is Life and Wellbeing your Number One Priority?

Dr Magdalena Bak-Maier is the creator of the Grid method for health, results and success, a neuroscientist, productivity and wellbeing expert, and leading international coach and passionate educator who founded Make Time Count to support people in being and doing well.

Her unique heart, mind, body and spirit approach helps people navigate life, lead and heal by tapping into the full power of their nervous system. Magdalena teaches minds to feel and hearts to think and believes talent is not in short supply, connected people are!

She is author of 3 books: Get Productive!, Body Talk, and Get Productive Grid and finalist in the independent Wishing Shelf Book award 2022. Her books offer practical, easy to apply tools. Her current work explores how balance supports human flourishing, effective habit change, mental health and burnout.

Click here to learn more about the Grid.Join Magdalena’s Goal Getter Bootcamp 2023.Join the MTC mailing list.

Categories
Blog

5 Key Factors that Impact Organisational Commitment

Here are 5 Key Factors, I see in our consulting and coaching work that impact organisational commitment.

Contribution to Culture: We have come through such turbulent change in the past few years. Covid has reshaped society in ways we never expected with the growth in remote and hybrid work. We have seen culture vouchers to the value of €500 being introduced in countries across Europe to entice young people to come off tech and out of their homes to attend festivals and events. In the UK, we see a Minister for Loneliness to tackle this critical issue of isolation. We have never been so digitally connected but socially isolated. As humans we want to join cultures that commit to us, but my question is are we committing fully to creating thriving company cultures?

Talent Now Holds The Balance of Power: The global shortage of talent has seen the balance of power swinging to people who can work from anywhere dictating their terms and conditions to suit their lifestyle. The younger generation joining business today are the children of parents who gave their commitment and loyalty to organisations. In many cases, this loyalty was misplaced, they trusted too much. Troughs in the economic cycle leads to restructuring and redundancies. Reducing head count is still seen by the markets as a positive and steers the share price back up again. But at what cost to humans? Short-termism has reduced people’s commitment to the company to look after them. As one person said to me impacted by this corporate downsizing “It wasn’t until I lost my job, I realised how lost I was in my job”.

Trust & Certainty: We don’t have certainty in our careers anymore as we live in a uncertain world. We can’t place our full trust in a manager to mentor us as they may move on swiftly to a new employer or their role may be outsourced. My mother was a staunch catholic, she believed in God, she was certain if she lived a good life, when she died, she would eventually enter heaven. It was that simple in her mind, she was certain, she trusted in God. This was her higher purpose. Her faith kept her going through tough times. While my Mam’s generation had their faith, what have we? We might use new corporate words like ‘values’ and ‘purpose’ today but how much faith do we have in ourselves to overcome life’s challenges?

Rejection Leads to Redirection: Organisations today are rightly being scrutinised by would be employees. Graduates and mobile talent are more savvy than ever before. Stress and mental health issues are growing each year in the workforce. Now people want more. They want honesty, they want companies to say what they mean and mean what they say. My view is rejection leads to redirection. We are rejecting a world which focuses only on shareholder value and profiteering by the few. Redirection is leading to business models that attract and retain people who want a life alongside their work, not before it and a sustainable living. Smart business leaders are awake to this change and hiring the smart talent who want a better life but more needs to happen.

Commitment is Complex: We need to firstly redefine our commitment to ourselves to prioritise health and happiness. This begins with our education system and identifying role models that live authentic lives not Instagram influencers promoting the perfect life. We know perfection is inhuman, because we humans would have zero empathy. We need to commit and identify with our communities and have a sense of belonging to a place we call home. We need to bring our full selves to work, not the game face. We need to be trusted more and given more autonomy to thrive. We need psychological safety in our working world to open up about ourselves as leaders, managers and employees. This way we become better people, better employers and a better society. We need to give before we take. We live in a world of instant gratification, how about rejecting this for a world of eternal gratefulness.

If I had a message for the world, it would be:

‘Trust more, fear less. By being fearless, we commit’.

John Fitzgerald is the Founder of the Harmonics Group. Harmonics specializes in helping organizations plan for change, manage change and support their people through change.

Follow Harmonics on LINKEDIN and keep up to date with trends in the World of Work

Categories
The Chord Future of Work Podcast

Minding the Generational Gap

In this episode of The Chord, John Fitzgerald talks to Dr. Mary Collins, Chartered Psychologist, author and Executive Coach at RCSI Institute of Leadership.

Mary is currently involved in a significant study on understanding the drivers and motivations of Generation Z, colloquially known as “zoomers”. Mary’s latest book, ‘Emotional Intelligence & Dentistry’ is due to be published in 2023.

In this episode, we learn about Mary’s early life experiences which influenced what she does today, different generation perspectives in the workplace and Mary’s work with female leaders.

Hope you enjoy the show!

Reference Article: Rising Stars. How to Engage & Develop ‘Generation Y’.

In this article above, Dr. Mary Collins writes about her research exploring how best to engage ‘Generation Y’ in the workplace. Her doctoral research involved a sample of c.500 young professionals in law, accounting and engineering.

Categories
The Chord Future of Work Podcast

Rethinking Performance Management

In this episode of The Chord, John Fitzgerald talks to Aisling Teillard, Global Chief Customer Officer of Beqom, a cloud based solution provider that unifies compensation and rewards processes.

Aisling’s career journey was of particular interest progressing from HR Director with both SAP and O2 to become a technology start up founder. She openly discusses with John the myriad of challenges and calculated risks taken as she progressed from a start-up to becoming a global business and then successfully being acquired by Beqom.

In this episode, Aisling shares her thoughts and experience on re-imaging performance, shaping and influencing culture and addressing bias,

Hope you enjoy the show!

Categories
Blog

Rejection… leads to… Redirection

“It wasn’t until I lost my job, I realized how lost I was in my job”.

Meta’s news today along with other global tech firms has started a wave of downsizing to reduce costs. Investor backed tech firms have grown exponentially in recent years which led to rapid hiring to meet demand. Now just as quickly when the tide turns, we are seeing rapid firing.  Once confidence dips in the markets, the first way many corporates know to stall a share price fall is to make a downsizing call.

In Ireland, we are protected by employment legislation laws around terms and conditions for redundancy, which cushions the blow. In the remote world of work, we now live in, some impacted by these layoffs will be leaving colleagues they never physically met!

In our Outplacement work, I have met thousands of people just after they hear this emotional news. When I meet them, they are often hurt and experiencing feelings of sadness, loss, shame, and anger. They are fearful, not knowing what to do next. It’s an emotional tsunami of feelings as neurochemicals are flooding through the body. They are in a survival emotional state.

The Emotional Spectrum Model illustrates our 8 primary emotions. The 5 primary survival emotions are Fear, Anger, Disgust, Shame and Sadness. They historically protected us from danger when we were being physically attacked. When you lose your job these survival emotions kick in because your self-worth is under attack.

But, the surprise/startle emotion is a potentiator and can flip response states. Between stimulus and response there is a space, this space offers choice. Rejection is an opportunity for Redirection.

Redirection takes time and when you are anxious and fearful, you want the quick fix, the next job! Time is needed to do a career stock-take to clarify how you could move to the thriving side of the emotional spectrum. This is where you seek out roles which bring you excitement and joy. Working in a thriving culture where you are trusted and valued. These are the attachment emotions which bring career happiness and engagement.

In the past two years especially, I have come across many people permanently operating from survival emotions. They are stressed and burned out in their work. They haven’t taken the time to reassess their future career direction. Bad as this news of redundancy will be for some, it is the opportunity to press pause and reappraise their definition of career and life success.

One person I coached through job loss said to me lately – “It wasn’t until I lost my job, I realized how lost I was in my job”.

If you are facing redundancy, I would ask you these three questions to help you do a career stocktake:

  • What emotions were you regularly experiencing each day at work?
  • When in your career past have you been at your best and what made it so?
  • What strengths and skills do other’s say you bring to a project and why?

John Fitzgerald is the Founder of the Harmonics Group. Harmonics specializes in helping organizations plan for change, manage change and support their people through change.

Follow Harmonics on LINKEDIN and keep up to date with trends in the World of Work

Categories
The Chord Future of Work Podcast

How HR can Shape a Future of Work Strategy

In this episode of The Chord, John Fitzgerald talks to Nicole Dessain, founder and Chief Employee Experience Designer at Talent Imperative.

Nicole helps companies like Apple, Cisco, Comcast, Edelman and McDonald’s create human-centered, inclusive talent programs.

In this episode, Nicole discusses how the role of HR is changing and how HR can shape a Future of Work Strategy. Nicole also explains her point of view on design thinking at the intersection of strategy, innovation, culture, and talent in 2022.

Hope you enjoy the show!

Categories
Blog

The 3 Core Questions to ‘Future Proof Your Career’

I am meeting a lot of people recently who know what they don’t want but don’t know what they want! They are often busy and burned out and need re-direction.

I want to share a simple but powerful model we have used with over 30,000 people in helping them to future proof their career direction.

This model is based on the principles of neuroscience and is used by every successful business to adapt and anticipate future change – so we have adapted this model for careers.

Neuroscience has shown us the human brain has three regions; the ‘instinctive’ reptilian region which is great for taking action and getting stuff done. The limbic system helps us to understand our own and other’s emotions and building new influential connections. The neocortex helps us to stand back, take stock to make decisions about the future.

The brain is lazy and wants to follow the same tried and tested pathway as yesterday. We know from neuroscience, 95 percent of our daily brain activity is unconscious, so most of your decisions, actions, emotions, and behaviour are on autopilot. To future proof, you need to disrupt these habitual patterns to create new neural pathways in the brain and so too new career pathways.

The three regions of the brain give us everything we need to future proof, but from our experience we tend to overload on ‘doing’. This is where the robots thrive executing routine tasks, so as humans we now need to be smarter to stay ahead.

Think firstly about how great businesses balance these three regions of the brain. They need to step back from ‘operations doing mode’ to ensure they are in-tune with their clients changing needs. They do this by conducting ‘research and development’ to adapt their services to stay relevant for the future. This is enhanced by their ‘sales and marketing’ teams in staying close to customers to gain a premium price.

To Future Proof Your Career – You too need to stop being busy in ‘instinctive doing mode’ to take time to reflect and do your own ‘research and development’ to ensure you know what’s changing in the future of work. Once you know what skills and opportunities are in demand, it is within your agency to upskill and/or reskill to increase your market value. You must also do your own ‘sales and marketing’ to build influence and position yourself for what you want not what is simply offered to you.

What We Know Is – We are living in a time poor society; we are ‘always on’ but rarely reflective. We spend too much time in doing mode – what we call ‘the busy box’. Mobile and Digital technology is stealing our focus and distracting us from what we really want. The Great Resignation and Quiet quitting are all symptoms of increasing stress and burnout. What is needed is time out take stock and future proof your career.

Here are 3 Great Questions to Future Proof Your Career

  1. Research and Development – What is changing in my Profession, Organisation and Sector. What skills will this demand?
  2. Operations – What skills and work environment give me energy and bring out the best in me?
  3. Sales and Marketing – Who needs to know I am seeking new career growth experiences and the skills I have to offer?

The Harmonics Career Stocktake Process is an immersive 1-1 coaching process we offer to both Organisations and to Individuals to help them reflect and reskill to reposition their career on what they really want for the future.

If you are interested in finding out about Harmonics Career Stocktake Coaching Programme, please contact Liam Mc Donnell Harmonics lmcdonnell@harmonics.ie for a confidential chat and we will forward you our brochure

“Know who you are. Know what you want. Know what you deserve. And don’t settle for less.” -Tony Gaskins”

John Fitzgerald is the Founder of the Harmonics Group. Harmonics specializes in helping organizations plan for change, manage change and support their people through change.

Follow Harmonics on LINKEDIN and keep up to date with trends in the World of Work

Categories
The Chord Future of Work Podcast

Work Without Jobs

In this episode of The Chord, John Fitzgerald talks to Ravin Jesuthasan, global leader of Mercer’s Transformation Services business.

Ravin is a recognized global thought leader, futurist and author on the future of work and workforce transformation. He is a regular participant and presenter at the World Economic Forum’s annual meetings in Davos.

In this episode, Ravin lays out the core principles of work operating systems, and his views about the future of work and jobs that are rapidly evolving through the emergence of alternative work arrangements, diversity, accelerating automation, and the underlying challenges and opportunities that leaders and organizations are battling to overcome.

Hope you enjoy the show!

Categories
Blog News

The 4 Success Factors for Every Newly Appointed Manager

Carmel called me asking for help as she had just been promoted to a manager role for the first time. I had coached her before. As we got to talk, it became clear to me Carmel hadn’t fully considered the implications of now managing her colleagues.

We met for a coaching session and I went through the ‘4 Success Factors Model’ above. The questions provide a reflective space to think deeply and be well prepared before jumping into a manager role.

Promotion can be exciting, motivating, stressful and all consuming. The excitement of being promoted can overshadow the reality of what is required to succeed. Research shows us between 40%-60% of management new-hires fail within 18 months!

This happens because newly appointed manager fail to pay attention to 1 or more of the 4 Key Success Factors as they transition into their new role.

The First 2 Factors focus on ‘What it takes to succeed’, the last 2 Factors focus on ‘How you will be at your best’.

  1. Context – Knowing the Big Picture and not assuming anything. This involves asking searching questions and knowing what resources are available at this time for you to succeed.
  2. Clarity -Understanding what success looks like through the eyes of those who appointed you, so you are on the one page from the outset. Clarity also applies to knowing your own values and what you stand for so when it comes to negotiations you are firm to face challenges.
  3. Collaboration – The quality of your relationships will determine your success or failure in the role. Developing your emotional intelligence helps you to understand your own emotions and those around you.
  4. Coaching – Time and space dedicated to reflection, thinking and planning is critical each day. Select a support team to include a coach, mentor, a specialist just like a professional athlete would do to achieve their performance goals. No one gets there alone.

I would encourage every newly appointed manager to script their own answers to these 4 Key Success Factor Questions to be best prepared.

In Carmel’s case, she was emboldened to seek out answers she had failed to ask because she feared she may have been overstepping the mark. She needed to understand she had now stepped into a position of more authority and responsibility.

If you are interested in finding out about Harmonics newly Appointed Manager Coaching Programmes please contact Harmonics on 01 8942616061 336136  or email info@harmonics.ie for a brochure

“The key to successful leadership today is influence, not authority.” –Ken Blanchard”

John Fitzgerald is the Founder of the Harmonics Group. Harmonics specializes in helping organizations plan for change, manage change and support their people through change.

Follow Harmonics on LINKEDIN and keep up to date with trends in the World of Work