Harmonics

Episode Overview: AI, Emotional Intelligence and Communication with Marie Toft

In this episode of The Chord, John explores the evolving role of AI in emotional intelligence with Marie Toft, CEO and Co-founder of Emotionise.

Marie shares insights from her diverse career, including her background as a senior TV producer with RTE, BBC, and SBS Australia, to her venture into AI-driven emotional engagement. Now, with over two decades of storytelling experience and psychotherapy training, she has developed the Emotionise Process, using AI to transform content creation and communication in areas such as Employee Engagement and Customer Support.

We delve into Marie’s passion for emotional storytelling and her journey from television to launching a tech startup. She discusses how Emotionise leverages AI to help businesses craft emotionally engaging content and improve communication outcomes, and shares her vision for the future of AI in this niche space.

From her perspective as a leader in AI and communication, Marie highlights the importance of emotional intelligence in business today. She explains how Emotionise helps organizations build stronger employee and customer relationships through emotionally intelligent content, and offers advice on how leaders can embrace AI as a tool for better communication and engagement.

Through her compelling story and cutting-edge work with Emotionise, Marie offers valuable lessons on leadership, innovation, and the role of AI in shaping the future of work. Learn more about Marie Toft and her work with Emotionise here.

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Insights from Sacha Dekker on Resilience and Mindset

In this week’s episode of The Chord, we delve into the theme of resilience and overcoming adversity with Sacha Dekker, an award-winning learning and development leader and motivational speaker.

Sacha shares insights from her personal journey, spanning from her formative years in the Netherlands to her career transitions across diverse industries and her move to Ireland in 2012.

We explore Sacha’s special interest in raising disability awareness, reflecting on her own experiences and the lessons learned in recovery. Sacha also discusses the importance of building resilience and offers practical advice for individuals and organisations.

From her perspective as a resilience and mindset expert, Sacha highlights the significance of inclusive workplaces and shares strategies for creating environments that foster productivity, inclusion, and talent retention.

Through her inspiring story of defying expectations and achieving remarkable milestones despite paralysis, Sacha offers valuable lessons on resilience, determination, and the power of mindset. Learn more about Sacha Dekker and her work as a resilience and mindset expert here.

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Episode Overview: The Challenges Facing Middle Managers with Neville Bourke

This week John is joined by Harmonics partner and organisation change consultant Neville Bourke – to explore the challenges facing middle managers in today’s rapidly evolving organisational landscape.

Neville discusses the impact of remote and hybrid work models, technological advancements, and socio-economic shifts on the “squeezed middle” layer of management.

He addresses pace of change in the workplace and offers strategies to mitigate burnout among middle managers, emphasising the need for adaptive skills development.

Neville also shares practical steps for middle managers to regain control, and highlights the transformative impact of OD tools like polarities management and the importance of self-care and time management.

Learn more about organisation change and leadership-development services offered by Harmonics by clicking here.

About Neville Bourke

Neville Bourke is an organizational behavior expert with a deep understanding of the psychology of people and organisational change. With a background in business studies and a graduate diploma in safety, health, and welfare at work, Neville holds an M.Sc. in Organisational Behavior from Trinity College Dublin.

He has dedicated his career to addressing complex people issues associated with change and guiding organisations towards achievable solutions.

Neville’s extensive experience spans various sectors including Financial Services, Medical Devices, Electronics, and Social Care. Currently pursuing the Ashridge Masters in Executive Coaching at the Hult International Business School, Neville is also a registered member of the British Psychological Society.

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